Samtealtd is committed to protecting your personal information online. This privacy policy applies between you, the user of this website and Samtealtd, the owner and provider of this website. This privacy policy applies to our use of any and all data collected by us or provided by you in relation to your use of the website. 

By using our website, you consent to the collection and use of this information by Samtealtd.  

1.    Personal Information we collect from you and how we use it

Samtealtd collects personal information in several ways when you place an order, purchase a gift certificate or register for our mailing list. We are the sole owners of the information collected on this site When you purchase a SAMANTHA TEA product the information you provide us such as but not limited to your name, email address, mailing address and payment information during check out is used to process and fulfill your order and to assist us in delivering administration type email. If the customer registers and account with us, the customer is responsible for maintaining the confidentiality of its account and password and for restricting access to its computer to prevent unauthorized access to its account. The customer agrees to accept responsibility for all activities that occur under its account or password. 

If you choose to save your payment card details on our Site it will never be shared with third parties and will only be used to process your order, using our secured payment systems. Additionally we may also obtain information as a result of authentication or identity checks. Sometimes we may ask for your telephone number. This number may be given to our courier for delivery services. These details allow us to process your order and to let you know the status of your order.  For all fine jewelry purchases valued over £2500, Samtealtd requires a telephone number to verify shipping address as a requisite to fulfill the order.

We keep a record of your purchase history and product interests, in order to improve our correspondence with you, track popularity trends in the Site and our products. Analytics such as Site use and traffic patterns help us improve the design of our website and the products we offer. 

Samtealtd considers the information you share with us to be personal and confidential.  We do not sell, trade, or rent any of your personal information you supply to us with a third party either from transactions on this website, competitions or signing up to our mailing list. Samtealtd will only release personal account information, in good faith, when such release is believed to be reasonably necessary.  This includes situations in complying with the law; enforcing or applying the terms of any of our user agreements.

2.    Security

We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline.
Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for "https" at the beginning of the address of the web page.
While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment.


3.    Cookies

As you navigate our Site, your preferences are remembered through the temporary use of “session” cookies. A cookie is a small data file that our server sends to your browser when you visit the Site. The use of cookies enable our system to gather and store information about your browser as well as monitor your navigational pattern you take while browsing our Site. Cookies do not contain any personally identifiable personal information. You can delete cookies at any time or you can set your browser to reject or disable cookies. If you choose to disable your cookies, your user experience may be limited.

Samtealtd allows you to choose not to receive additional communications via email. If you only wish to receive basic communications regarding your order status and tracking, you can unsubscribe by sending an email to 



Our Privacy Policy may change from time to time, we will immediately post the changes on this page so that you are always aware of what information we gather, how we use it, and under what circumstances we disclose it.  We suggest that you check this page on occasion to keep up with the most current policies.

We do not want to receive confidential or proprietary information or trade secrets through this Website other than to order or get more information. Any information, ideas or comments sent to us will be deemed non-confidential, and by submitting it, you are granting us an irrevocable and unrestricted license to use, modify, reproduce, transmit, display and distribute it for any purpose whatsoever, with no payment or other compensation to you. However, we will not use your name unless we are required by law to identify the source of the materials, information, suggestions, ideas or comments, or unless we first obtain your permission.