REPAIRS

We want your Samantha Tea pieces to be enjoyed for years to come. If your item arrives with a manufacturing fault, we will repair or replace it within 14 days of purchase. 

To request a repair, please contact us at customercare@samanthatea.com with your order number and clear photographs showing the issue. Our team will review your request and advise on the next steps. 

Please note that repairs required due to accidental damage, improper care, wear and tear, or misuse may be subject to a repair fee. 

Samantha Tea reserves the right to assess each repair request and may decline repairs that are considered unreasonable or beyond restoration.